Duncan Farquharson and Tracey flew to London from Miami , where a recorded message came over the PA
system announced that the plane went down. The passengers began to panic and think that they would be killed before the flight attendants excused, saying that an error message. But yesterday accused the partner airline passengers playing down concerns, claiming that staff provide a "bored" sorry and did not explain the error until hours later when they landed at Heathrow. Mr. Farquharson, 58, an engineer from Twickenham, London, said = We're about three hours in flight, when an automated message came over the PA system saying:" This is an emergency, we will immediately make an emergency landing on water . We looked at each other and think we're both dead Families with children and desperate people crying . It was very stressful. About 30 seconds later had a flight attendant told us to ignore the message and accept their apology but the tone she did not realize how seriously we take it. The thought of falling ithe grave, cold water in the middle of
the Atlantic is a terrible idea, but he seemed very cool about it. Mrs. Farquharson, 51, administrator, added = The captain did not even say anything when we came into land and then not explain what happened. It still makes me very emotional to think about it now -.. it's very traumatic, we will complain to British Airways about the way we are treated. A British Airways spokesman said cabin crew on board the flight for the incident on Friday night and the staff apologized to the passengers spoke individually to reassure them. The spokesman said: "A per-recorded emergency announcement in error on our flight from Miami to Heath row on Saturday, January 14 is activated. The announcement of the cabin crew immediately aborted attempts, the customer, is that the flight to the normal calm. We want the passengers on flight cause them unnecessary concern to apologize. We take these things seriously, because safety is our primary concern.]]
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